How We Protect Your Information – Privacy Policy
Introduction
This document is an electronic record in terms of the Information Technology Act, 2000, and the applicable rules made thereunder, along with the relevant provisions of other statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature to be valid or binding. AOPAY, a company incorporated under the Companies Act, 1956, having its registered office at Building No. 73, Block B-1, Sewak Park Extension, Near NSUT, Uttam Nagar, New Delhi - 110059, (hereinafter referred to as “AOPAY”, “we”, “us”, or “our”) owns and operates the website www.aopay.in (“Website” or “Platform”). At AOPAY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Platform. By accessing or registering on the Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your personal information in accordance with this Policy and confirm that any information provided by you is given under a lawful contract. You further authorize AOPAY, its employees, and its partners to contact you via phone, SMS, or email as necessary. This Privacy Policy is subject to change at any time without prior notice. We encourage you to review it periodically to stay informed of any updates. The most current version of the policy will always be available at: www.aopay.in/privacy-policy.
Your Privacy
At AOPAY, we are committed to protecting your privacy. We value your trust in us and work hard to earn your confidence so that you can enjoy our services and recommend them to others. Please read the following policy to understand how your personal information will be treated as you use our Website. For this Privacy Policy, "users" (also referred to as "you," "your," and "user") shall mean all persons having access to the Platform of AOPAY and/or persons availing services offered through the Platform or otherwise, including without limitation AOPAY's service providers, end customers, and/or any third party using or accessing the AOPAY Platform/Website.
Privacy Assurance
We promise that we will not sell or rent your personal information to third parties or use the same for unsolicited emails or messages without your explicit consent. From time to time, we may reveal general statistical information about our Platform/Website and visitors, such as the number of visitors, services purchased, etc. Your trust and confidence are our highest priority.
Information Collected
When you use our Platform/Website or services offered through the Platform/Website, we collect and store your personal information to record, support, and facilitate your participation in the services. We collect this information primarily to provide the services you request. It is also used for the initial service provision and ongoing user support. The informationcan be used by AOPAY for sending periodic emails announcing important service changes, new features, technical updates, and other news. You may choose to unsubscribe from these emails by replying with "Unsubscribe" in the subject. The information is also used to improve the efficiency and effectiveness of the Platform/Website.
Types of Information Collected
- Personal Information: This may include name, mailing address, phone number, email address, and other information required to provide services requested by the user. This information is voluntarily provided by the user through various forms, emails, phone interactions, and/or e-KYC procedures.
- Non-Personal Information This may include referral URLs, IP addresses, browser details, and other non-personally identifiable data collected through cookies. These cookies help us identify users and improve their experience. You can choose to reject cookies by modifying your browser settings.
How We Use Your Information
We use your personal information to facilitate the services you request. We do not sell, rent, or trade any personally identifiable information of our users. We may share your collected information with our affiliates and service providers under contract (such as customer support and data analytics) to support the operation of the Platform/Website and our services.
We may use your personal information to:
- Resolve disputes
- Troubleshoot problems
- Promote safe transactions
- Collect fees owed
- Measure user interest in the services provided by us.
- Customize your experience
- Detect and protect us from errors, fraud, and other criminal activities.
- Inform you about updates to our online and offline services.
We may also use your personal information to display targeted content and services. By accepting this Privacy Policy, you expressly agree to receive such information. If you do not wish to receive these communications, you can opt out by clicking unsubscribe on any email communication or writing to us.
Disclosure of information
Your personal information is an important part of our business, and we are not in the business of selling it to others. We only share information under the following circumstances:
- Disclosure to third parties with your prior permission.
- Disclosure as required by law or to comply with legal requirements.
We may use your information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change in the future, we will contact you and provide the ability to opt out of these new uses. We may provide visitors with access to all information they have provided to us, upon request.
Data Retention & Deletion
AOPAY may store your personal information (including sensitive personal information) for a period as required under applicable laws in India. After the retention period, we will delete your information in compliance with applicable regulations.
Security
To protect your privacy and security, we use industry-standard encryption technologies when transferring and receiving user data exchanged with our site. We comply with the security standards under the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures for Protection of Sensitive Personal Data and Information) Rules, 2011.
Advertisements on Website
We use third-party advertising companies to serve ads when you visit our Website. These companies may use your information (excluding your name, address, email address, or telephone number) to provide advertisements about services of interest to you. We do not control the privacy practices of these advertisers, so we encourage you to evaluate their privacy policies before providing any information.
Links to Other Sites
Our Website may contain links to other websites that may collect personally identifiable information about you. Please be aware that AOPAY is not responsible for the privacy practices or the content of those linked websites.
Amendments
AOPAY reserves the right to revise its policies at any time without prior notice.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your data, you may contact us at:
Nodal Desk
AOPAY
- Address: Building No. 73, Block B-1, Sewak Park Extension, Near NSUT, Uttam Nagar, New Delhi - 110059
- Email: info@aopay.in
By using our Platform/Website, you acknowledge and agree to the terms of this Privacy Policy.